Terms & Conditions

Estimates and pricing

Residential service has a $120 minimum per visit. Pricing is based on the number and type of standard windows, the level of service selected, and the condition and accessibility of the glass.

• Skylights, glass doors, specialty windows, unusually large glass, difficult access, and heavily soiled glass may require an adjusted quote.
• The final price is always confirmed with you before any work begins.

Scheduling and estimates

Estimates are performed in person so we can review the windows and provide an accurate quote. Once you approve an estimate, we will schedule your service for a time that works for you.

Weather-safe scheduling

If rain, high wind, or unsafe conditions affect your appointment, we will contact you and move the service to the next suitable time. Your safety and quality results come first.

Access and preparation

To complete your service, we may need reasonable access to the exterior and, for full-service cleaning, the interior of the windows. Please let us know in advance about pets, alarms, parking, or any access details so we can plan the visit.

Cancellations and rescheduling

If you need to cancel or reschedule, please contact us as early as possible so we can offer the time to another customer. We will do the same if we ever need to adjust your appointment.

Communications

By providing your contact details, you agree that Bixol may contact you by phone, text message, and email about your estimate and service. Message frequency may vary and message and data rates may apply. You can reply STOP to opt out of text messages or HELP for assistance at any time. See our Privacy Policy for details on how we handle your information.

Satisfaction

We take pride in clean, streak-free results. If something about your service does not look right, contact us and we will make it right.

Limitation of liability

Bixol is not responsible for pre-existing damage, defects, or conditions such as scratched glass, failed window seals, worn screens, damaged tracks, or paint and construction debris on the glass. We will bring any such conditions we notice to your attention.

Contact

Questions about these terms? Reach Bixol directly:

• Phone or text: (360) 213-6819
• Email: hello@bixol.net

Changes to these terms

We may update these Terms & Conditions from time to time. When we do, we will revise the “Last updated” date at the top of this page.